UPDATE February 25, 2023:
Service has returned to normal with regards to sending packages out, however there may still be delays to some countries. Posting out over the counter may take longer but we are determined to send out all packages at earliest opportunity.
UPDATE February 15, 2023:
We can send out packages outside of the UK (by purchasing postage online) but they are still subject to delays.
UPDATE February 9, 2023:
We are now able to start sending international packages off again, but there may be delays in delivery times.
We aim to have all of our backlog cleared by February 10th, 2023.
January 27, 2023:
At this time, we are still unable to send out parcels to destinations outside of the UK.
This is due to a cyber attack that happened in early January and which is still being worked on and fixed as we speak.
Services are starting to return, such as International Tracked and Signed, but we use the cheaper option of International Standard for deliveries to our overseas customers.
We hope that this service will resume soon and will let people know on this page when that happens.
For now, you can find out more over at https://www.royalmail.com/international-incident-bulletin
Thanks for your patience and understanding,
Paul, Trev & Robby.